Support

If a card didn't arrive, arrived as the wrong card, or arrived in worse condition than it was listed, don't email — file it on the trade itself. That starts the claim properly, with the deadline and the evidence attached to it.

Claims need a continuous unboxing video, filmed from an unopened package. Start filming before you open anything — it can't be added afterwards.

You can see and change what we hold about you, and delete the account, from your settings. Deleting is permanent and can't be done while a trade is still running.

For anything settings can't do — a copy of your data, a correction, or a question about how it's used — ask below and say what you want done.

The form above reaches the same place and gives you a reference number. If you would rather use your own mail client: